Our policy lasts14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Flat A102, 1ST Floor, Yally Industrial Building, 6 Yip Fat street Wong Chuk Hang HK.
To return your product, you should mail your product to: Flat A102, 1ST Floor, Yally Industrial Building, 6 Yip Fat street Wong Chuk Hang HK.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over HK$75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item
地址: 香港仔黃竹坑業發街6號益年工業大廈1字樓A102室 (鄰近港鐵黃竹坑站)
Address: Room A
102, 1/F, Yally Industrial Building, 6 Yip Fat Street, ,Wong Chuk Hang, Aberdeen (close to MTR Wong Chuk Hang Station)
營業時間 OPENING HOURS
星期一 Monday: 09:00 - 17:30
星期二 Tuesday: 09:00 - 17:30
星期三 Wednesday: 09:00 - 17:30
星期四 Thursday: 09:00 - 17:30
星期五 Friday: 09:00 - 17:30
星期六 Saturday:休息 Closed
星期日 Sunday: 休息 Closed